What was the customer trying to achieve? How did this guide fall short in usa business email list helping them achieve that goal? Implement change So now that we've identified areas for improvement, it's time to implement changes to that content. So this may be as simple as adding an FAQ to answer a specific question or as involved as writing a new workflow or troubleshooting guide, as I mentioned previously. Just as an example, some specific things, some specific changes that we implemented based on customer feedback include adding quick links to all of our pages for easier navigation, creating separate pages for each of our keyword metrics, and building out multiple workflows based on questions that customers have asked.
look different depending on the type of content that you create and the type of feedback that you receive. For example, if you primarily work in creating video content and you receive feedback that customers wish the videos had subtitles, you may opt to implement those on past videos as well as any that you release moving forward. However, if you have a blog or a newsletter or some other type of long-form content, it may not make sense to use resources to update older pieces of content.