How important is empathy in a leader's list of competencies?
The term "empathy" means conscious sympathy and understanding. This personal competence of a manager allows him to:
make more accurate business forecasts;
increase team loyalty;
optimize work strategies;
be flexible in the negotiation process.
Empathy creates a comfortable atmosphere in singapore business email list the team, and the staff works more productively. For example, if a person makes a mistake or comes to work late, it is better to first find out the reason for this. Perhaps he has family problems or is not in good health.
A true leader is sensitive to the team and pays great attention to motivation.
How important is the competence of building effective business processes for a manager?
One of the main problems concerning the job competencies of a manager is the retreat into micromanagement, when the director begins to deal with minor matters or constantly interfere with the work of employees, standing over their shoulders, which leads to additional stress. It is necessary to gather a team and organize work in such a way as to see the big picture. A good manager gives employees freedom and is focused on the result. He interferes in processes only when it is not possible to fulfill the plan. In this case, he redistributes tasks and makes the necessary changes. The company should work as a single mechanism, and the director should act as an adjuster.
What managerial competencies will be in demand in the future?
The UK business school has compiled a list of 50 trends in modern management. For example, project work will be given to virtual teams that will include representatives of different ages and cultures.
Therefore, the manager's area of competence will include the ability to communicate and take into account the characteristics of all team members. The authoritarian style of leadership will finally disappear, and the manager will become not only a manager, but also a specialist in social engineering and a psychologist.
In other words, management will be of a collective nature. To be a manager, a leader will need to understand several areas at the same time. For example, he will become a manager-teacher who will transfer knowledge to others. This approach is the basis of the currently popular concept of a self-learning organization.
Knowledge of managerial competencies and continuous self-development allow you to adapt to changing conditions, gain recognition from the team and build a successful enterprise. It is important to work on yourself and strive for professional growth.