"As a result, logistics companies are trying to stay afloat
Posted: Mon Jan 27, 2025 5:29 am
Data Insight analysts note that in 2022, one of the most important priorities in the work of many companies, including logistics services, is reducing costs and maintaining process efficiency. According to them, previous periods of explosive growth in online orders have set a high bar in the requirements for the quality of the last mile from courier service clients and end customers, and at the same time, the crisis events of 2022 are forcing companies to optimize costs and take into account many risks.
, while maintaining high cayman islands phone number list quality of services in order to withstand competition. One of the key decisions for courier services is investing in improving internal processes. There is a need to develop automation in logistics, without which it is no longer possible to imagine high productivity at each stage of delivery and saving resources in the future. Automation, in turn, requires finance and time. Therefore, companies that have not managed to invest in IT earlier may now experience additional difficulties," say representatives of Data Insight.
Leonid Zondberg, Head of the Hyperlocal Platform business at Russian Post, notes that with the departure of major fashion brands and a decrease in purchasing power, many courier services have seen a significant decrease in door-to-door delivery volumes, and delivery to pick-up points has increased in share. "At the same time, venture projects in online retail that are developing their own logistics have begun to think about the efficiency of operations. Thus, the previously overheated courier market has returned to normal. Logisticians who do not have couriers on staff cope with the task of increasing efficiency during such periods the fastest. For example, in our project "Urgent Delivery" from branches and stores, we managed to reduce the cost of operations by more than 50% by organizing a courier platform," says Leonid Zondberg. According to him, volumes have increased several times due to the transformation of the traditional customer experience, when the recipient does not wait for the courier, but controls the time of receiving the order, located in a nearby location, with one button.
, while maintaining high cayman islands phone number list quality of services in order to withstand competition. One of the key decisions for courier services is investing in improving internal processes. There is a need to develop automation in logistics, without which it is no longer possible to imagine high productivity at each stage of delivery and saving resources in the future. Automation, in turn, requires finance and time. Therefore, companies that have not managed to invest in IT earlier may now experience additional difficulties," say representatives of Data Insight.
Leonid Zondberg, Head of the Hyperlocal Platform business at Russian Post, notes that with the departure of major fashion brands and a decrease in purchasing power, many courier services have seen a significant decrease in door-to-door delivery volumes, and delivery to pick-up points has increased in share. "At the same time, venture projects in online retail that are developing their own logistics have begun to think about the efficiency of operations. Thus, the previously overheated courier market has returned to normal. Logisticians who do not have couriers on staff cope with the task of increasing efficiency during such periods the fastest. For example, in our project "Urgent Delivery" from branches and stores, we managed to reduce the cost of operations by more than 50% by organizing a courier platform," says Leonid Zondberg. According to him, volumes have increased several times due to the transformation of the traditional customer experience, when the recipient does not wait for the courier, but controls the time of receiving the order, located in a nearby location, with one button.