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Focus on segmentation and personalization

Posted: Sun Dec 22, 2024 8:51 am
by moniyamukta16
CRM : by integrating your CRM solution with the SMS sending platform , you can enrich your customer data and more precisely analyze the impact of campaigns on their purchasing behavior and loyalty.
In addition to the solutions mentioned above, it is also essential to set up A/B tests to optimize your campaigns. Test different elements (message, sending time, offer, etc.) and compare performance to indonesian numbers determine the most effective levers.

The most successful SMS campaigns are those that reach the right recipient with the right message at the right time. To achieve this, it is essential to segment your mailing lists and personalize your messages. Here are some tips:

Segmentation : based on the data you have on your contacts, create relevant groups in order to send targeted and adapted messages (e.g.: gender, age, geolocation, purchase history).
Content personalization : add personalized information (first name, purchase history, etc.) to your messages to help your customers identify with your brand and thus improve the performance of your communication.
Timing : Experiment with different sending times and days for your SMS campaigns to determine which ones are most conducive to recipient engagement
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Lulli retail customer case on the web

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Measuring and analyzing the performance of your SMS campaigns is essential to get the most out of them. By identifying key indicators, leveraging the right tools, and optimizing segmentation and personalization, you will be able to gradually improve the effectiveness of this channel and achieve your marketing goals.