Then I immediately hit
Posted: Tue Feb 04, 2025 4:01 am
Old rule: If you are really angry, you should first count to ten and calm down. During my time at SBB I received letters that made the blood rush to my head. My first reaction was, what an a... the keyboard and wrote a really juicy reply. Back then it was in the form of a letter. Then I gave the document to our head of communications to look at. He always gently told me that he didn't think this was the best idea. I never sent any of these letters. The amazing thing was that the anger was gone. Written from the soul.
Later, and a little more mature, I changed spain rcs data my tactics by 180 degrees. I responded to the most rude letter with exquisite politeness. The surprise effect this triggered almost always started a constructive dialogue. However, Twitter did not exist back then. With this medium, the temptation to vent one's anger unfiltered has become much greater. Not only does this poison the atmosphere, in many cases it is also simply stupid and counterproductive.
If we ignore the chief tweeter in the White House, Elon Musk is currently providing us with the most blatant example. He is so enthusiastic about himself that he believes he can walk on water. He considers himself so eminently important that he can communicate his feelings to the whole world at any time. The analysts who scrutinize his listed company Tesla, and even more so the journalists who write about it, annoy him immensely. Without consulting anyone, he reacts to his frustration with a tweet.
Later, and a little more mature, I changed spain rcs data my tactics by 180 degrees. I responded to the most rude letter with exquisite politeness. The surprise effect this triggered almost always started a constructive dialogue. However, Twitter did not exist back then. With this medium, the temptation to vent one's anger unfiltered has become much greater. Not only does this poison the atmosphere, in many cases it is also simply stupid and counterproductive.
If we ignore the chief tweeter in the White House, Elon Musk is currently providing us with the most blatant example. He is so enthusiastic about himself that he believes he can walk on water. He considers himself so eminently important that he can communicate his feelings to the whole world at any time. The analysts who scrutinize his listed company Tesla, and even more so the journalists who write about it, annoy him immensely. Without consulting anyone, he reacts to his frustration with a tweet.