How to visualize a competency model

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Level of knowledge. The person has the necessary knowledge and is able to apply it according to instructions or under the guidance of other employees.
Experience level. The employee has fully mastered the competence, applies it effectively in standard situations. Performs the work independently.
Mastery level. The person has deep knowledge of the issue and successfully applies competence even in non-standard or complex situations.
Expert level. The employee is a recognized authority in this competence. He sets the standards of professionalism and develops new methods of work.
If we break down the competence of "possession of sales skills" on such a scale, then the level of knowledge or understanding should correspond to beginner managers. The level of mastery or expertise - commercial directors and sales directors.


The competence “mastery of sales skills” can be divided into five levels of its expression
There are different ways to visualize a multi-level competency model.

First, you can use a graph or a histogram. On one axis of the histogram, you estonia phone number list need to indicate all the necessary competencies, and on the other - the level of their expression. If you mark the current level of competencies for a specific employee and their desired level, you can see the so-called "gaps" or areas of human growth.


Histogram with a competency model for a sales employee
The second way is to present the competency model as a petal diagram. Sometimes it is called a “competency wheel.” In such a diagram, you can also mark the current and desired level of competency to see the employee’s growth areas.


Radar diagram with competency model for sales employee
This visual representation of the level of employee competence helps to select a program for their development and makes it easier to manage the team.