How Interest in Customer Problems Helps Businesses Make Money
Posted: Wed Feb 12, 2025 9:59 am
Create an empathy map in the context of your product. What the user sees, does, feels, talks about, and fears.
Follow the user's path - create a Customer Journey Map, that is, track what the user does to satisfy a specific need.
Now you need to formulate one or more problems. To make it easier, you can use the POV (point of view) model.
For example, how we can help a manager manage a team and monitor processes in a company in one service.
How can we help employees focus on work tasks and communicate with colleagues using one space for work.
Idea generation
At this stage, you need to come up with as many ideas as possible. The guatemala phone number list brainstorming method will help generate ideas . During the generation process, you cannot criticize ideas; it is better to suggest how they can be combined and developed.
For more information on how to invent new ideas and develop creative thinking in teams, read the article .
After brainstorming, you should select several ideas and keep one of them. Sometimes, idea selection is included in the design thinking process as a separate stage. Here, you need to decide what criteria you will use to test the idea.
Follow the user's path - create a Customer Journey Map, that is, track what the user does to satisfy a specific need.
Now you need to formulate one or more problems. To make it easier, you can use the POV (point of view) model.
For example, how we can help a manager manage a team and monitor processes in a company in one service.
How can we help employees focus on work tasks and communicate with colleagues using one space for work.
Idea generation
At this stage, you need to come up with as many ideas as possible. The guatemala phone number list brainstorming method will help generate ideas . During the generation process, you cannot criticize ideas; it is better to suggest how they can be combined and developed.
For more information on how to invent new ideas and develop creative thinking in teams, read the article .
After brainstorming, you should select several ideas and keep one of them. Sometimes, idea selection is included in the design thinking process as a separate stage. Here, you need to decide what criteria you will use to test the idea.