Create loyalty programs

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Value time: just like yours, your customers' time is precious, so respect it. Don't let too much pass between one communication and another, find alternative and, if necessary, faster means to make your customers feel listened to and appreciated.

Exceed their expectations: Don't make promises you can't keep, be honest about what you can actually offer them, and show that you're putting a thousand percent into their loan data satisfaction. Otherwise, customers will feel cheated and your reputation will suffer.

retain your acquired customers, offer them offers and discounts for future purchases, create a loyalty card with points with prizes and discounts, in short, do not abandon them once they have made their first purchase
Maintain constant contact with them: do not wait for them to take the first step, but start by yourself, establish constant and coherent communication that always keeps the attention high on you and on the relationship you want to create with your customers, a useful tool in this case are newsletters. But also sharing content and messages with them on social media, perhaps in reserved groups, can be very effective.