What to do in case of theft or robbery
Posted: Sun Dec 22, 2024 5:14 am
If your cell phone is stolen or robbed, acting quickly can minimize the damage. Here are the steps you should take:
Remotely erase data : Use Apple’s (for iPhones) or Google’s (for Android) find and erase data tools to remotely wipe all information stored on your device. This will prevent criminals from accessing your personal data.
Contact your carrier and bank : Immediately inform your carrier about the theft singapore company email list to block the SIM card and IMEI of the device, preventing its use on mobile networks. In addition, also notify your bank to block access to the banking application and change all associated passwords.
File a police report : It is important to file a police report to document the incident. This can be essential for future processes, such as requesting reimbursement of stolen funds.
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Right to compensation
According to the Consumer Defense Institute (Idec), victims of financial scams resulting from cell phone theft have the right to request compensation from the bank.
Financial institutions are responsible for the security of transactions and must take measures to prevent suspicious movements.
If the bank refuses to reimburse, the consumer can appeal to Procon or the Central Bank and even file a lawsuit in the small claims court.
Conclusion
The security of your banking data and cell phone information should be a priority, especially given the increase in cases of theft and robbery.
By following the tips mentioned, you minimize risks and can protect your personal and financial data in banking applications, in addition to ensuring that your rights are respected in the event of loss.
Remotely erase data : Use Apple’s (for iPhones) or Google’s (for Android) find and erase data tools to remotely wipe all information stored on your device. This will prevent criminals from accessing your personal data.
Contact your carrier and bank : Immediately inform your carrier about the theft singapore company email list to block the SIM card and IMEI of the device, preventing its use on mobile networks. In addition, also notify your bank to block access to the banking application and change all associated passwords.
File a police report : It is important to file a police report to document the incident. This can be essential for future processes, such as requesting reimbursement of stolen funds.
READ ALSO
* Virus disguised as AI tools circulates in Facebook ads
* Google launches free Dark Web monitoring service for all users
Right to compensation
According to the Consumer Defense Institute (Idec), victims of financial scams resulting from cell phone theft have the right to request compensation from the bank.
Financial institutions are responsible for the security of transactions and must take measures to prevent suspicious movements.
If the bank refuses to reimburse, the consumer can appeal to Procon or the Central Bank and even file a lawsuit in the small claims court.
Conclusion
The security of your banking data and cell phone information should be a priority, especially given the increase in cases of theft and robbery.
By following the tips mentioned, you minimize risks and can protect your personal and financial data in banking applications, in addition to ensuring that your rights are respected in the event of loss.