Invest in after-sales service
Posted: Sun Dec 22, 2024 5:57 am
Many people think that the process ends with the purchase, but that's where you're wrong!
The after-sales relationship helps to strengthen the relationship and your philippine number for whatsapp chance of building customer loyalty and in the current scenario, the modern consumer places a HIGH value on the after-sales part.
Therefore, try to do post-sales work by asking your customer if they were well served, if they had a good experience, if the product met their expectations or if they had any problems with the purchase.
8. Create unique campaigns
Creating exclusive campaigns is also an excellent way to attract customers to your WhatsApp.
Just like in tip 4, you can create a promotion only for those who have your number added and are part of your list, but it is important to continue nurturing these contacts even after the promotion ends.
9. Relevant content to generate relationships
There’s no point in just creating exclusive benefits, showing your product and sending messages. This is boring and tiring and, trust me, you’ll lose customers.
So, invest time and effort in sending content that creates a relationship with your customer and generates value, be it videos, photos, audios, tips, etc.
The important thing is that your customer gains trust in your brand and then they will always want to buy from you.
10. Don't let your status get lost in the process
Just like stories on Instagram, status on WhatsApp is also a great ally.
Your posts are available for viewing for 24 hours, only for customers who have your contact saved and it is a different way of communicating with your customers and which has a very good engagement and conversion rate.
Now that you know some (valuable) Marketing tips for WhatsApp Business and some strategies for using this tool, you have an incredible potential in your hands to boost your sales, create relationships and close deals via your cell phone.
The after-sales relationship helps to strengthen the relationship and your philippine number for whatsapp chance of building customer loyalty and in the current scenario, the modern consumer places a HIGH value on the after-sales part.
Therefore, try to do post-sales work by asking your customer if they were well served, if they had a good experience, if the product met their expectations or if they had any problems with the purchase.
8. Create unique campaigns
Creating exclusive campaigns is also an excellent way to attract customers to your WhatsApp.
Just like in tip 4, you can create a promotion only for those who have your number added and are part of your list, but it is important to continue nurturing these contacts even after the promotion ends.
9. Relevant content to generate relationships
There’s no point in just creating exclusive benefits, showing your product and sending messages. This is boring and tiring and, trust me, you’ll lose customers.
So, invest time and effort in sending content that creates a relationship with your customer and generates value, be it videos, photos, audios, tips, etc.
The important thing is that your customer gains trust in your brand and then they will always want to buy from you.
10. Don't let your status get lost in the process
Just like stories on Instagram, status on WhatsApp is also a great ally.
Your posts are available for viewing for 24 hours, only for customers who have your contact saved and it is a different way of communicating with your customers and which has a very good engagement and conversion rate.
Now that you know some (valuable) Marketing tips for WhatsApp Business and some strategies for using this tool, you have an incredible potential in your hands to boost your sales, create relationships and close deals via your cell phone.