Understand what RPA is and how to implement Robotic Process Automation in processes

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fter all, what is RPA?
How to apply RPA (Robotic Process Automation) in the company?
1. Evaluate which processes should be automated
2. Find cutting-edge RPA technology
3. Focus on tool adoption
4. Identify potential resistances
5. Monitor progress made
Bonus: 6 steps to automate your customer service processes
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How to do RPA: analysis and measurement?
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Hey, do you know what RPA is?

Robotic process automation (RPA ) has gained a lot of traction in recent years. Confirming this finding, several companies have started using cutting-edge platforms to automate processes using chatbots , intelligent robots.

This brings a series of advantages to businesses, such as increased productivity at work , as well as compliance and high quality. The question is: how to implement RPA in the company and boost results? What are the main steps to do this?

In this post, we answer these questions, explaining more clearly what RPA is and its advantages, as well as how to implement it in the company.

After all, what is RPA?
Essentially, RPA (Robotic Process Automation) is a technological application that aims to automate certain company processes. To this end, it relies on cutting-edge software (such as bots ), technologies capable of capturing and interpreting data, in addition to performing a specific task.

RPA applications vary greatly in terms of complexity, and can range from something simpler, such as an automatic response to an email , to something more advanced, such as thousands of robots analyzing and cross-referencing data to solve a problem .

There are a number of advantages to applying RPA to processes, since its use:

Generates an increase in productivity throughout the working day;
Reduces the number of errors, problems and even work accidents;
Improves data flow and usage;
Increases the degree of standardization of processes and solutions;
Autonomously carries out operational and/or bureaucratic routines;
Allows the team to focus on what is strategic.
Therefore, we can say that RPA is an additional arm for professionals and teams. It carries out, with speed and precision, the most logical work routines, while the team takes care of what is strategic. In this way, both the company and the professionals benefit.

How to apply RPA (Robotic Process Automation) in the company?
Despite being something modern, applying RPA to organizational processes does not require much effort. Many technologies are already ready and just need to be adopted. In other words, your job is to select and adopt the right technology, in addition to monitoring it. We explain more below.

1. Evaluate which processes should be automated
Your company has a huge number of processes, such as logistics, customer service , sales , financial management and talent retention . All of them can benefit from some type of Robotic Process Automation and, therefore, can count on automation to their advantage.

However, it is unlikely that they will all be automated together. Therefore, it is necessary to select those that are most important to your business strategy and should be automated as a priority. This is a choice that depends on each company; there is no standard.