People have many different reasons for joining a club or organisation, so tracking this information and ensuring you deliver on it is an easy yet impactful way to engage your members.
To do this, we recommend you create a survey that asks your members to list:
Three things they like about your organisation/sports club
Three things they don’t like from your organisation/sports club
The benefits/equipment/activities they enjoy the most (if applicable)
Free ultimate guide to managing members
Ongoing communication is an absolute must. But south korea rcs data there’s more you can do, and it’s the efforts that go that extra mile that will make your members want to stay with your organisation.
Here are some ideas:
Create an online and physical newsletter. Include new classes or events that might interest people. Your newsletter can be distributed by email and also be physically available at your facility for people to pick up
Give your members benefits as part of their membership. You could give them valuable tools, templates, personalised tips, or even an app that gives them access to exclusive content and perks. In version two of the LoveAdmin platform, your members can access their own, personalised timeline. This will give them live updates on classes/sessions they’ve signed up to, news about your organisation and more
Engage with parents too. Good communication is especially important when your members are younger and you’re talking with their parents. Make sure session/class times, updates, club news and other internal or external news are all being communicated (monthly newsletters can work well for this.