Why video calls don't work: difficulties that anyone can face

[Joywtome231]

No web version of the application. Today, cross-platform is the most important part of any application. However, Viber does not have a web version of the application, so you will not be able to work from a computer directly in the browser. If you want to use Viber on a computer, you must download and install the application. This is not possible in all situations and may be inconvenient for many people. The flexibility of using the messenger is lost .
Privacy and security. Viber, like any other messenger, may face privacy and data security issues. It is important to be careful and take measures in advance to protect confidential information .
Limits on the number of participants for a video conference. In Viber, you can organize a conference for a maximum of 60 people. This may not be enough to hold a full-fledged webinar, online lesson or business meeting. Therefore, the messenger is most often used for personal communication .
Lack of important features in video calls. Video conferencing in Viber may not have as much additional functionality as its direct competitors, other messengers. Not to mention specialized services such as Zoom or Skype.
For example, Viber does not have video call recording, a whiteboard function where speakers and participants can write, and screen sharing is only available on PC.


1. Ban camera for messenger
It happens that the device is fully functional, but the video call cannot be ivory coast phone number list established. The problem may be in the settings of your device. During the installation of Viber itself, the device system could prohibit the application from using your phone's camera and thus could disable the video call in Viber.

It is easy to fix the situation and reconfigure the video call in Viber: go to the settings of your smartphone or PC, select the section with applications and check if the box in the list of permissions for Viber in the “camera” field is checked.


2. Technical problems with the device or network
It is very convenient to make free calls via Viber. However, it often happens that your mobile Internet or Wi-Fi is slow and unstable. The same can be said about the device itself - a smartphone or a desktop application. In this case, you will not be able to talk normally with the interlocutor and use the service functions.

Try rebooting your router to get a more stable connection, or turn the device off and on. If that doesn't help, you'll need to contact a technical support professional first.