In the case of an online sale, it may happen that the customer has difficulty completing the purchase due to problems related to payment. Make sure to provide more than one payment method because if the customer encounters problems during the payment phase, it is very likely that he will abandon the sale.
to provide to the customer is to make the contacts for receiving assistance clearly visible. If during the purchase the customer encounters problems, he can try to contact the assistance fantuan data center to receive help. Set up automatic response messages that assure the customer of assistance within 12/24 hours in case the latter contacts the assistance center at night.
This kind of attention reassures the customer about the honesty of your company and allows him to eliminate the idea that it is a scam.
Loyalty
Acquiring a customer , as we have seen, is a process that requires a lot of time and money. Once acquired, it is good to cultivate a relationship of trust that will induce them to make further purchases.
Another very useful service
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MasudIbne756
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