How is AI adoption progressing in companies?

[nusratjahan]

The latest study from the Capgemini Research Institute investigated the pace at which companies have adopted and implemented Artificial Intelligence solutions . The report revealed that many companies have moved well beyond pilot projects and, more importantly, recorded a dramatic increase in AI adoption compared to a 2017 report that investigated the same topic.

Life Sciences and Retail continue to drive AI adoption, while Financial Services and Utilities lag behind.
Among the top five leading AI adopters, organizations in the life sciences and retail sectors are far ahead, followed by the automotive, consumer goods, and telecommunications buy bulk sms service sectors. Only 38% of life sciences organizations have suspended or withdrawn investments due to COVID-19, compared to companies in the insurance, banking, and utilities sectors. This reflects the importance of e-health in the current environment, characterized by a growing number of virtual assistants, contact tracing apps, and chatbots, as several organizations, including the World Health Organization , are launching AI-based tools to collect and provide information during the ongoing pandemic.

Reliable, quality data is essential for AI scalability
Leaders in AI implementation at scale believe that " improving data quality " is the best approach, as it allows for greater benefits from AI systems . Strong data governance ensures that AI teams have quality data and improves executives' trust in the data itself. Creating the necessary technology platforms, such as a hybrid cloud architecture and democratizing data access, are key elements for scaling AI.